OnceAndSold Documentation Français Chrome extension

Other

My account and my data

Change your password

In the app, My account button at the top right: enter your current password, then the new one (10 characters at least). The same menu lets you log out.

Forgotten password

Write to steff.viernes@gmail.com with your account’s email address: you’ll be given a new password, to change afterwards in My account.

Your data

  • Each account has its own space: inventory, photos, site sessions and settings are never shared with other accounts.
  • The only exception, which is optional: the anonymous sharing of sales for the suggested price.
  • You can export your inventory, your sales and your accounts as CSV at any time.

All the details in the privacy policy (in French).

Delete your account

Deletion is done on request: in the app, click Help · Bug · Idea at the top right, then Ask a question, and ask for your account to be deleted. Without access to the app, write to steff.viernes@gmail.com from your account’s email address.

  • Deletion is permanent: account, inventory, photos, site sessions, sales, accounting, settings and conversations with the team are erased, and your sales are removed from the suggested price. Export what you want to keep as CSV first.
  • Your Vinted, Leboncoin, eBay, Beebs and Vestiaire Collective accounts aren’t touched: listings already online stay there. Take them down first if you no longer want to sell them.
  • Then uninstall the extension in chrome://extensions.